Privacy Policy
Last updated: 1 August 2026
1. About this Privacy Policy
Avantx International Pte Ltd (“Avantx”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal data that we collect, use, disclose, store or otherwise process.
This Privacy Policy explains how Avantx handles personal data in connection with our public website, enquiries and communications with us, marketing and business-development activities, newsletters and events, consulting and prospective consulting relationships, and any client portal, account, application or other digital service that we may make available.
This Privacy Policy should be read together with our Terms of Use, Cookie Policy and, where applicable, any contractual terms agreed between Avantx and its clients.
Avantx International Pte Ltd is located at:
20 Collyer Quay
#09-01
Singapore 049319
General enquiries, Privacy enquiries and Data Protection Officer: info@avantxiq.com
2. Applicable data-protection laws
Depending on the circumstances and the location of the individuals concerned, our processing of personal data may be subject to the Singapore Personal Data Protection Act 2012 (“PDPA”), the European Union General Data Protection Regulation (“GDPR”), the UK GDPR and Data Protection Act 2018, and other applicable privacy and data-protection laws.
Where different laws apply to particular processing activities, we seek to process personal data in accordance with the requirements applicable to those activities.
3. Personal data we may collect
Depending on how you interact with Avantx, we may collect the following categories of personal data.
Identity and contact information
This may include your name, job title, employer or organization, business address, email address, telephone number and professional profile information.
Enquiry and communication information
This may include information submitted through our website forms, emails and correspondence with Avantx, information concerning your organization or business requirements, meeting notes, feedback, event registrations and other communications.
Marketing and communication preferences
This may include whether you have requested or agreed to receive newsletters, research, insights, event invitations or information about Avantx services, your communication preferences, records of consent, unsubscribe requests and interactions with our communications where permitted by applicable law.
Website and technical information
This may include your IP address, device information, browser type, operating system, pages viewed, dates and times of visits, referring pages or links, website interactions, security information, performance information and cookie or similar technology identifiers.
Client portal and account information
Where Avantx provides an authenticated portal, application or other digital service, we may process information including your username or account identifier, business email address, organization, role, permissions, authentication information, account status, login timestamps, IP address, device information, security logs, user activity, audit logs and communications or information submitted through the relevant service.
We ask that you do not submit special-category, highly sensitive or unnecessary personal information through our general website forms unless specifically requested by Avantx and appropriate arrangements are in place.
4. Client and business data
In the course of consulting engagements or through an Avantx client portal or application, Avantx may receive information supplied by clients relating to their organizations, personnel, customers, merchants, counterparties or other individuals.
Depending on the circumstances, Avantx may act as a data controller where Avantx determines the purposes and means of processing personal data, or as a data processor or service provider where Avantx processes personal data on the documented instructions of a client.
Where Avantx processes personal data on behalf of a client, that processing may also be governed by a consulting agreement, data-processing agreement or other contractual terms.
5. How we collect personal data
We may collect personal data directly from you, through our website or contact forms, through a client portal or application, by email or telephone, during meetings, from your employer or organization, from clients or business partners, through professional events and networking, from publicly available professional sources, through cookies and similar technologies, and through service providers acting on our behalf.
6. How we use personal data
We may process personal data for purposes including:
• responding to enquiries and requests;
• understanding business requirements;
• arranging meetings and discussions;
• preparing proposals and taking steps towards potential engagements;
• delivering consulting, analytical, technology or related services;
• administering client relationships;
• managing projects and communications;
• operating and supporting client accounts and portals;
• authenticating users and administering permissions;
• maintaining security and audit logs;
• providing technical support;
• sending newsletters, research, insights, invitations or information about Avantx where permitted;
• operating, securing, analyzing and improving our website and digital services;
• detecting or preventing misuse, fraud or security threats;
• maintaining appropriate business and compliance records;
• complying with legal, regulatory, accounting or tax obligations; and
• establishing, exercising or defending legal rights.
7. Legal bases for processing
Where the GDPR or UK GDPR applies, Avantx will process personal data on one or more lawful bases appropriate to the circumstances.
These may include your consent, the performance of a contract or steps requested before entering into a contract, compliance with a legal obligation, and Avantx’s legitimate interests where those interests are not overridden by your rights and freedoms.
Our legitimate interests may include responding to genuine business enquiries,
managing professional and client relationships, operating and securing our systems, improving our services, preventing misuse and conducting appropriate business-development activities.
8. Marketing communications
Avantx may provide opportunities to receive newsletters, research, insights, event invitations and information about Avantx services.
Where consent is required by applicable law, we will seek a clear affirmative opt-in. Marketing consent will be separated from the submission of a general business enquiry where appropriate.
You are not required to consent to marketing communications in order to submit an enquiry or receive Avantx services.
You may unsubscribe from marketing communications at any time by using the unsubscribe facility included in the communication or by contacting us at info@avantxiq.com.
We may retain limited information necessary to record and respect an unsubscribe or opt-out request.
9. Website forms
Where you submit information through an Avantx website form, we may use that information to respond to your enquiry, understand your requirements, arrange discussions, maintain records of our communications and take steps towards a potential business relationship.
Submitting a website form does not automatically subscribe you to marketing communications unless this is clearly stated and any consent required by law has been obtained.
Submitting a form does not itself establish a consultant-client, advisory, fiduciary or other professional relationship with Avantx.
10. Cookies and similar technologies
Our website and digital services may use cookies and similar technologies for purposes including website operation, security, remembering preferences, functionality, analytics, performance measurement and, where enabled, marketing.
Where required by applicable law, non-essential cookies and similar technologies will not be activated until appropriate consent has been obtained.
Further information is provided in our Cookie Policy.
11. Sharing personal data
Avantx does not sell personal data.
We may disclose personal data where reasonably necessary to website, hosting, cloud, cybersecurity, communications, analytics, customer-relationship-management, marketing or other technology providers; professional advisers; consultants and subcontractors; relevant clients; regulators, courts, law-enforcement agencies or government authorities; and parties involved in a legitimate merger, acquisition, restructuring or other corporate transaction.
Where third parties process personal data on our behalf, we seek to use appropriate contractual, confidentiality and security arrangements.
12. Wix and website infrastructure
Our public website is built and hosted using Wix.
Wix and services connected to Wix may process information required for website hosting, security, operation, forms, communications, analytics, site-member functionality and other features that Avantx chooses to enable.
The specific technologies and providers used by Avantx may change over time.
13. International transfers
Avantx is based in Singapore and may work with clients and service providers in multiple countries. As a result, personal data may be transferred to, accessed from or processed in countries other than the country in which it was originally collected.
Where required by applicable law, we will implement appropriate safeguards for international transfers.
These may include contractual protections, data-processing agreements, European Commission Standard Contractual Clauses, applicable UK international-transfer mechanisms, recognized certification or transfer frameworks, or other lawful mechanisms.
14. EU and UK representation
Where Avantx is required by applicable European Union or United Kingdom data-protection law to appoint a local representative, the relevant representative’s contact details will be made available through this Privacy Policy or another appropriate notice.
15. Data security
Avantx takes reasonable technical, organizational and administrative measures designed to protect personal data against unauthorized access, collection, use, disclosure, loss, alteration or destruction.
Where authenticated digital services are provided, our security arrangements may include access controls, authentication mechanisms, permissions, logging, account-management procedures and other measures appropriate to the nature of the service.
No internet, network or electronic system can be guaranteed to be completely secure.
16. Client portal accounts and credentials
Where Avantx provides a live authenticated client portal or application, accounts will be intended only for authorized users.
Users are responsible for safeguarding their credentials and must not share passwords or permit unauthorized access to their accounts.
Avantx may monitor account access and security information for purposes including authentication, system administration, fraud prevention, investigation and protection of the service.
Avantx may suspend or restrict an account where unauthorized activity, misuse or a security threat is suspected.
Users should notify Avantx promptly if they believe that their account or credentials may have been compromised.
Avantx will not ask users to disclose their password through unsolicited email.
17. Retention
Avantx retains personal data only for as long as reasonably necessary for the purposes for which it was collected, legitimate business and client-relationship requirements, security and audit requirements, dispute resolution and applicable legal, accounting or regulatory obligations.
Different categories of information may therefore be subject to different retention periods.
Where personal data is no longer reasonably required, Avantx will take appropriate steps to delete, anonymize or otherwise cease retaining it, subject to applicable legal requirements.
18. Your rights
Depending on the laws applicable to you, you may have rights concerning your personal data, including rights to request access, correction, deletion or erasure, restriction of processing, data portability, withdrawal of consent and objection to certain processing.
You may also have an absolute or specific right to object to direct marketing.
Requests may be sent to info@avantxiq.com.
Avantx may need to verify your identity before processing a request and may be entitled to apply legal exceptions or limitations where appropriate.
19. Automated decision-making
Avantx does not currently intend to make decisions producing legal or similarly significant effects concerning public website visitors solely through automated processing.
If such processing is introduced and applicable law requires additional information or safeguards, Avantx will provide them.
20. Children
Our website and services are directed to businesses and professional users and are not intended for children.
Avantx does not knowingly seek to collect personal data from children through its general public website.
21. Data Protection Officer
Privacy-related questions, requests and complaints may be directed to:
Data Protection Officer
Avantx International Pte Ltd
20 Collyer Quay
#09-01
Singapore 049319
Email: info@avantxiq.com
22. Complaints
If you have concerns about the way Avantx handles your personal data, please contact our Data Protection Officer.
Depending on the law applicable to you, you may also have the right to complain to an appropriate data-protection or privacy authority.
23. Third-party websites
Our website or digital services may contain links to third-party websites or services.
Avantx does not control those services and is not responsible for their privacy practices, security or content. You should review the privacy notices of relevant third parties separately.
24. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, client portal, technology, service providers, marketing activities or applicable laws.
The latest version will be published on this page together with the date of the most recent update.
Where required by law, we will provide additional notice or obtain consent before materially changing the way personal data is processed.