Terms of Use
Last updated: 1 August 2026
1. About these Terms
These Terms of Use (“Terms”) govern access to and use of the public website, client portal and other digital services made available by Avantx International Pte Ltd (“Avantx”, “we”, “us” or “our”), except where separate contractual terms expressly apply.
By accessing or using our public website, you agree to these Terms.
Where you use an authenticated client portal or service, your access may also be subject to a consulting agreement, services agreement, statement of work, confidentiality agreement, data-processing agreement or other contractual terms agreed with you or your organization.
Where specifically agreed contractual terms conflict with these general Terms in relation to a client service, the specifically agreed terms will prevail to the extent of that conflict.
2. About Avantx
Avantx International Pte Ltd is located at:
20 Collyer Quay
#09-01
Singapore 049319
Email: info@avantxiq.com
3. Purpose of the public website
Our public website provides general information about Avantx, our capabilities, experience, consulting activities, analytical solutions, technology and industry perspectives.
Public website content is provided for general information and marketing purposes.
4. No professional advice
Nothing on the public website constitutes financial, legal, tax, regulatory, investment or other professional advice.
Website information should not be relied upon as a substitute for advice based on the circumstances of a particular organization, transaction or situation.
5. No consulting relationship
Viewing the website, submitting an enquiry, creating an account or exchanging preliminary communications with Avantx does not by itself establish a consulting, advisory, fiduciary, agency or other professional relationship.
A professional engagement arises only where Avantx and the relevant client agree applicable contractual terms.
6. Accuracy and changes
Avantx seeks to provide useful and accurate information but does not warrant that all public website content is complete, current, error-free or suitable for a particular purpose.
Payments markets, regulations, commercial practices, technology and other matters may change over time.
Avantx may update, modify or remove website content without notice.
7. No guarantee of results
Any references to potential savings, margin improvement, optimization opportunities, revenue improvement, cost reductions, efficiencies or other commercial or operational outcomes are illustrative unless expressly stated otherwise.
Actual outcomes depend on the circumstances of each organization, data quality and availability, implementation decisions, market conditions, third-party actions and other factors.
Avantx does not guarantee any particular commercial, financial or operational result from information displayed on its public website.
8. Intellectual property
Unless otherwise stated, the website, portal, applications and related content are
owned by or licensed to Avantx.
This may include the Avantx name and trademarks, logos, text, graphics, analytical methodologies, frameworks, diagrams, models, visualizations, reports, software interfaces, page designs, portal designs and other proprietary materials.
You may view and use public website content for legitimate personal or internal business-information purposes.
Except as permitted by law or with Avantx’s prior written permission, you must not reproduce substantial content, republish or redistribute content, commercially exploit Avantx content, copy proprietary frameworks or methodologies, reverse engineer protected software, remove proprietary notices or represent Avantx material as your own.
9. Acceptable use
You must not:
• use the website, portal or other Avantx digital service for unlawful purposes;
• attempt to gain unauthorized access to systems, accounts or information;
• circumvent security controls;
• probe or test vulnerabilities without authorization;
• introduce malware or harmful code;
• disrupt or interfere with service operation;
• conduct denial-of-service or similar attacks;
• scrape or systematically extract protected content except where permitted by law;
• use automated systems in a way that imposes an unreasonable burden on Avantx systems;
• impersonate another person or organization; or
• use another person’s account without authority.
10. Client portal accounts
Where Avantx provides access to a client portal or authenticated service, access is limited to authorized users.
Unless expressly permitted otherwise, accounts are personal to the authorized user.
Users must provide accurate account information, protect their credentials and passwords, and take reasonable steps to prevent unauthorized use of their accounts.
Avantx may require password changes, multi-factor authentication or other security controls.
11. Security incidents and unauthorized access
You must notify Avantx promptly if you know or reasonably suspect that your account has been compromised, your credentials have been disclosed, unauthorized access has occurred or a security vulnerability may affect an Avantx service.
Security enquiries may be sent to security@avantxiq.com.
Avantx may temporarily restrict or suspend access while investigating a suspected security issue.
12. Portal permissions
A client organization may nominate administrators who are authorized to manage users or permissions for that organization.
Users may access only information and functionality for which they are authorized.
Attempting to access another client’s information or restricted data is prohibited.
13. Client data
Clients and authorized users are responsible for ensuring that they have the rights and authority required to provide information or data to Avantx.
Where personal data is processed in connection with client services, the respective obligations of Avantx and the client may also be governed by a data-processing agreement or other contractual provisions.
Unless otherwise agreed, Avantx does not acquire ownership of client data merely because that data is uploaded or made available through an Avantx service.
Avantx may receive the limited rights necessary to host, process, analyze and otherwise use client data for the purpose of providing the relevant contracted services.
14. Confidentiality
Information made available through a client portal may contain confidential, commercially sensitive or proprietary information.
Users must access such information only for authorized purposes and take reasonable steps to prevent unauthorized access, copying or disclosure.
Any specific confidentiality obligations contained in an agreement between Avantx and a client remain applicable.
15. Availability of digital services
Avantx seeks to provide reliable digital services but does not guarantee uninterrupted or error-free availability unless a specific service level has been contractually agreed.
Services may be affected by planned maintenance, upgrades, technical faults, third-party infrastructure, cybersecurity events or circumstances outside Avantx’s reasonable control.
Specific availability or service-level commitments, if any, will be governed by applicable client agreements.
16. Suspension or termination of portal access
Avantx may restrict, suspend or terminate portal or account access where reasonably necessary because of suspected unauthorized activity, security risk, breach of these Terms, legal or regulatory requirements, expiry or termination of a client engagement, or a request by the relevant client organization.
17. Changes to digital services
Avantx may update or change portal features, interfaces, software and functionality over time.
Any contractual commitments concerning material functionality will be governed by the applicable client agreement.
18. Contact forms
Our public website forms may be used for genuine business enquiries.
You must not use Avantx forms to transmit unlawful content, malware, spam, abusive or
threatening communications or information that you are not authorized to disclose.
Information submitted to Avantx is handled in accordance with our Privacy Policy.
Submitting a form does not oblige Avantx to accept an engagement or provide services.
19. Marketing communications
Where you subscribe to Avantx marketing communications, newsletters or event information, you may change your preferences or unsubscribe using the mechanism provided in the relevant communication.
Personal data used for marketing is handled in accordance with our Privacy Policy.
20. Third-party services and links
The website, portal or other Avantx services may contain links to or integrations with third-party websites and services.
Avantx does not control such third-party services and is not responsible for their content, availability, privacy practices, security or terms.
Use of third-party services may be governed by their own terms.
21. Security
Avantx uses reasonable measures designed to protect its website, portal and digital services.
No internet-based system can be guaranteed to be completely secure.
Users are responsible for maintaining appropriate security over their own devices, networks, systems and credentials.
22. Limitation of liability relating to the public website
To the maximum extent permitted by applicable law, Avantx will not be liable for loss or damage arising solely from reliance on general information contained on the public website, temporary inability to access the public website or third-party websites linked from it.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
23. Client services and liability
Liability relating to consulting engagements, paid services, client data, analytical services, software, applications or authenticated client-portal services will be governed primarily by the applicable client agreement where one exists.
These general public Terms are not intended to override specifically negotiated contractual provisions concerning liability, indemnification, warranties, data protection, confidentiality or service levels.
24. Privacy and cookies
Avantx’s processing of personal data is described in our Privacy Policy.
Our use of cookies and similar technologies is described in our Cookie Policy.
25. Changes to these Terms
Avantx may update these Terms from time to time.
The latest version will be published on the website together with its effective date.
Where appropriate, additional notice may be provided for material changes affecting authenticated client services.
26. Governing law
Unless a separate agreement provides otherwise, these Terms and use of the public website are governed by the laws of Singapore.
Subject to applicable law, the courts of Singapore shall have jurisdiction over disputes arising from or relating to these Terms or use of the public website.
Nothing in this section is intended to exclude rights or protections that applicable law does not permit a user to waive.
27. Contact
Questions regarding these Terms may be sent to:
Avantx International Pte Ltd
20 Collyer Quay
#09-01
Singapore 049319
Email: info@avantxiq.com